Three ways technology can improve customer experience

Good CX is pivotal for organisations across many different industries, and one negative experience while making a claim might be all a customer needs to drive them towards a competitor for their motor vehicle insurance. We’ve identified three ways that you can leverage the latest technologies to deliver outstanding CX every time.

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Damien Haenga
Three reasons to invest in automation technologies

Investing in automated solutions can lead to significant customer experience improvements during the insurance claims process, as well as streamlining processes to reduce time and resources spent on manual tasks. There are three primary ways that you can leverage automation to optimise your motor vehicle insurance assessment process.

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Damien Haenga
What the insurance industry can expect in 2021

As 2021 approaches, there are three key issues facing insurers, including changes to security and compliance, legislative safety requirements, and the 2020 General Insurance Code of Practice. EstImage has identified two primary trends developing in the motor insurance industry to address these issues.

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Damien Haenga